Used Cars Concord Ca – Repairs that according to car owners will be free with a warranty of almost 10 thousand dollars. The Concord men’s car was damaged only a few thousand miles less than the 100,000-mile ten-year warranty from Mitsubishi. However, the claim based on the warranty is rejected.
David Hotchkiss admits he doesn’t know much about cars. But he knew he bought the 2010 Mitsubishi Outlander with a standard 10-year warranty / 100 thousand miles. He fully hoped to use it after the car stopped abruptly on the highway. His car currently has 95 thousand miles above it.
Used Cars Concord Ca
“Will not advance. Do not back down with reverse gear. And just stop,” David said on your side.
David’s car was finally pulled into the Mitsubishi Concord. He needed a new transmission, but he said the dealer rejected the warranty claim because the transmission fluid was not green, the color of the Mitsubishi fluid.
The report on the vehicle from the Mitsubishi Concord reads “the color of the transmission fluid is wrongly found.”
Further down said, “the transmission fluid is red.”
The quote for the new transmission is $ 9,700. It bothered David who said he didn’t think he had to use Mitsubishi’s liquid or that it had to be a certain color. “They said, well no, it must be Mitsubishi’s liquid.”
David reaches 7 on your side. He also filed complaints with state and federal regulators. The Federal Trade Commission sent this information about Magnuson Moss Warranty Act.
The law prohibits dealers from canceling guarantees because repairs are carried out elsewhere.
The dealer also cannot request spare parts made by certain manufacturers.
Mark Anderson is a consumer lawyer.
“It’s very rare to hear manufacturers condition guarantees for buyers who buy certain products,” Anderson said.
7 On Your Side contacted Mitsubishi and agreed to make repairs based on the warranty.
“When you try to solve a problem at a lower level and you get nothing, contact 7 by your side because they are the best,” he said.
We contacted Mitsubishi to comment, but the car maker did not contact us again.
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